Frequently asked questions

We believe in democratizing DNA data. We contribute to human progress by empowering people to understand their DNA results & be active participants in their health.

Our technology analyzes genetic variations in the DNA results by connecting raw DNA data to well studied and already proven scientific findings.

Sometimes, the function of a gene is not affected unless there are multiple changes all present within the gene, scientists call it a haplotype. Genotypes and rsID numbers are cross referenced to identify different types of DNA changes and where they are in the genome. Most Reports are Ready in 24 hours

The security of your information is extremely important to us. We take many steps to ensure your personal information is safe by using commercially reasonable technology and security safeguards. We are not responsible for the security measures of any third party. For more information please review our privacy policy.

Uploaded DNA data are usually only available for a short time before they’re deleted. Usually when quality reviews are done and the report is successfully generated

Three simple steps, all from home. When you place your order, You'll be directed to a highly secure Box portal to upload your DNA file. When your data is processed, you’ll receive your report via email. Raw DNA Data file must be in csv format.

Download your raw DNA data to your computer. File format is usually in txt format. Click File in Notepad or any other text editor and click Save As. In the File name box, type the name of your file followed by . CSV For example, if you wanted to save a Raw as a CSV, you may type Raw.csv

Table of Pharmacogenetic Associations published by the  FDA

An allele is one of two or more versions of a gene. An individual inherits two alleles for each gene, one from each parent. If the two alleles are the same, the individual is homozygous for that gene. If the alleles are different, the individual is heterozygous*

*"Courtesy: National Human Genome Research Institute" genome.gov

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